Privacy Policy
Last Updated: July 2026
Privacy Policy
StudyAce Academy ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, enquire about our services or use our online tutoring services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
StudyAce Academy is a UK-based online tutoring academy providing personalised academic support for students studying the UK curriculum, including GCSE and A-Level programmes.
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Email: hello@studyaceacademy.co.uk
2. Information We Collect
We may collect the following types of information:
Personal Information
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Parent or guardian name
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Student name
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Email address
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Telephone number
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Home location (if voluntarily provided)
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Year group
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School (if provided)
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Subjects of interest
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Academic goals
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Preferred lesson times
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Technical Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on our website
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Referral source
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Cookies and similar technologies
3. How We Collect Information
We collect information when you:
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Complete an enquiry form
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Book a Complimentary Learning Consultation
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Contact us by email or telephone
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Register for tutoring services
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Subscribe to updates or newsletters
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Browse our website
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Interact with cookies or analytics tools
4. How We Use Your Information
We use your information to:
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Respond to enquiries
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Arrange Complimentary Learning Consultations
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Match students with suitable tutors
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Deliver tutoring services
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Communicate about lessons
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Process payments
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Improve our services
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Improve our website
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Maintain safeguarding records where appropriate
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Comply with legal obligations
We will only use your information where we have a lawful basis for doing so.
5. Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on one or more of the following lawful bases:
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Consent
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Performance of a contract
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Legitimate interests
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Compliance with legal obligations
6. Children's Information
As our services are provided to children, we recognise our additional responsibilities.
Personal information about students is typically collected through their parent or legal guardian.
We take appropriate measures to protect children's information and only collect data necessary for providing our educational services.
7. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where necessary, including:
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Tutors delivering lessons
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Payment processing providers
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Website hosting providers
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Booking systems
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Secure cloud storage providers
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Professional advisers where legally required
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Regulatory authorities where required by law
All third parties are expected to handle personal information securely and in accordance with applicable data protection laws.
8. Data Security
We take appropriate technical and organisational measures to protect your personal information against:
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Unauthorised access
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Loss
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Misuse
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Alteration
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Disclosure
Although no online system can guarantee complete security, we continually work to safeguard the information entrusted to us.
9. Data Retention
We retain personal information only for as long as necessary to:
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Deliver our services
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Meet legal and regulatory obligations
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Resolve disputes
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Maintain safeguarding records where appropriate
When information is no longer required, it will be securely deleted or anonymised.
10. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Analyse website performance
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Improve website functionality
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Understand how visitors use our website
You can manage your cookie preferences through your browser settings or our cookie banner.
Please also refer to our Cookie Policy.
11. Marketing Communications
Where you have given your consent, we may send you information about:
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StudyAce Academy services
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Educational resources
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Revision support
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Important updates
You may unsubscribe from marketing communications at any time.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The latest version will always be available on our website together with the effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
StudyAce Academy
Email: hello@studyaceacademy.co.uk
Thank you for trusting StudyAce Academy with your family's educational journey. Protecting your privacy is an important part of our commitment to providing a safe, professional and supportive learning experience.